Understanding the radiology referral process allows you to be an informed patient and price conscious consumer. Knowing your options gives you the power of choice in addition to saving time and your healthcare dollars.
At your examination, your doctor orders a radiology test (MRI, CT, X-ray, or Ultrasound) to help diagnose and treat your medical problem.
Your doctor may advise where you have the test, but the decision is yours. You can take your radiology order to any facility that offers the test. Hospital-owned facilities typically charge more than independent outpatient facilities. Ask your doctor for facility choices.
Your doctor's office might schedule the test for you, but once you have the signed order you can schedule or re-schedule the test at the facility you choose. Not all imaging facilities are the same; cost can vary greatly, even for patients with insurance. Ask questions; be informed.
After the test is completed, a radiologist will electronically send your referring doctor the radiology images and a written report with the results of your test.
Your doctor will discuss the results of your test at your follow-up appointment.
To request an appointment at Piedmont Imaging, please complete the form below and click "Submit." A scheduling representative will contact you to collect additional information and schedule your appointment.
Request turnaround times may take up to 4 business hours. If your appointment is of an urgent nature, please call us at 864.542.0033 to schedule your exam. Requests received after business hours, on weekends or holidays will receive a response on the following business day.
Duplicate requests submitted via website and called-in will delay our ability to assist you.
Our online "Request an Appointment" feature is for patients who have a signed physician's order and would like to schedule a future appointment.
Piedmont Imaging
684 North Pine Street
Spartanburg, SC 29303
Phone: 864.542.0033
To ensure we have all of your most up-to-date medical information, our team may ask you to upload documents using our secure portal. Please click the button below to securely upload your signed doctor’s order, insurance card, implant or device information or other requested documents. A member of our team will then contact you if necessary.
The form completed and signed by your ordering healthcare provider.
A form of identification and current insurance card(s).
Any previous, relevant imaging exams and reports performed outside of our network.
Payment, which includes deductibles, co-pays and co-insurance, are due at the time of service. To discuss payment options, please call Piedmont Imaging prior to your appointment
If your healthcare provider orders an MRI, CT Scan, Ultrasound or X-ray, you have a choice where your test is performed. Choosing Piedmont Imaging can save you hundreds or even thousands of dollars.
We will be happy to deliver a no-commitment price estimate based on your current insurance plan. If you don’t have insurance, our teams will provide a competitive self-pay pricing estimate. All requests will be fulfilled within 24-48 hours.
Piedmont Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Piedmont Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Piedmont Imaging:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
Provide free language services to people whose primary language is not English, such as:
If you need interpreter services, please call our center at 864.542.0033.
If you believe that Piedmont Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Section 1557 coordinator
3480 Preston Ridge Road, Ste 600
Alpharetta, GA 30005
Telephone: (877) 780-1378
Fax: (678) 992-7228
You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html
IMPORTANT COVID-19 UPDATE | Thursday, May 15, 2025
IMPORTANT COVID-19 UPDATE
Thursday, May 15, 2025
We are open and accepting patients for all studies, including routine and elective exams. In accordance with the CDC and American College of Radiology recommendations, we continue to screen patients. Please contact our radiology team with any questions; we are happy to discuss your patient’s care.
We continue to practicing enhanced screening, cleaning protocols and social distancing.
For most radiology care, your risk of exposure to COVID-19 is low. For more information from the ACR, click here.
The health and safety of our patients and staff are our highest priorities. Masking at this facility is currently optional for patients and employees. If you are feeling sick or exhibiting any COVID symptoms, we ask that you wear a mask.
Please consider rescheduling if you have a cough, fever and/or shortness of breath or if you have been in close contact with someone with suspected or confirmed COVID-19 in the past 10 days.
Visitors are allowed on an as-needed basis. We ask that patients limit their accompanying visitors to one.
Parents/guardians/caregivers are allowed to accompany a minor or any patient with special needs.
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